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DOZI AIDOZI AI
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AI agents 路 WhatsApp

AI Agent on WhatsApp

Your customers are already on WhatsApp. Now there is someone there who answers them and handles their requests, even at 2am.

The challenge

WhatsApp is where customers in Israel ask, compare and decide. They write in the evening, on Saturday and in the middle of the working day, and expect a fast answer. Whoever replies first gets the deal. When manual replies wait for the end of the day, some enquiries have already gone to a competitor.

Auto-reply and WhatsApp bots versus an AI agent

The WhatsApp Business app lets you set a greeting message and an away message. These are fixed messages, sent to every customer in the same wording. A regular WhatsApp bot goes one step further: a button menu and a fixed script. An AI agent is something else: it reads the message, understands what the customer wants and carries out the task itself, following your business information and rules. When a person is needed, it hands the conversation to you.

How it works

01Discovery: we learn the common questions, products, pricing, business rules and which tasks the agent will handle.
02Build: we build an agent that speaks in your voice and acts only on your information and rules.
03Connect: we connect it to your business WhatsApp, your CRM and the tools it works in.
04Testing: we run sample conversations and tune.
05Launch & support: we go live, watch real conversations and keep improving.

Tasks the agent handles

Answers questions from your real business information: products, pricing, hours, policy
Recommends the right product or service
Collects details and logs the lead in your CRM
Books a meeting or appointment in your calendar
Sends a price quote or a payment link
Hands over to a person when the conversation needs it

Who it's for

Shops, service providers, clinics, event producers and businesses that get many WhatsApp enquiries and can't handle them all in time.

The outcome

  • Instant replies to customers on WhatsApp, at any hour
  • Fewer deals lost to a competitor over a slow reply
  • Every lead logged in the CRM
  • You only get the conversations that really need you

Real example

Frequently asked questions

A bot answers from a script and a button menu. An AI agent understands a free conversation and performs real tasks: logging leads, recommending, handing over to a person, following the rules you set.

It depends on scope: how many topics the agent covers, which tasks it performs and which systems it connects to. We set the exact price on a free, no-obligation consultation.

Yes. The agent works on your business's existing WhatsApp number, and can also work on your website and connect to your CRM at the same time.

It doesn't guess. It hands the conversation to you, and every conversation is logged so you can follow up.

A focused agent can go live within days to weeks, depending on the number of integrations.

Want a solution like this for your business?

Tell us which process is costing you the most time - and see, with your own eyes, exactly how AI gives it back.